We were pleased with the service from the moment we get in to the shop floor, to the last moment of delivery day. Consumers complaining about Oak furnitureland UK most frequently mention customer service, delivery men and phone call problems. You will be contacted by email to verify your review. An unfurnished semi-detached house, 20 minutes from Glasgow and 30 minutes from Edinburgh (not relevant… Delivery was within 2 weeks and we could specify the delivery date in store but change it easily on line. Oak Furniture Land has showrooms in Brierley Hill and Wednesbury. A free inside look at company reviews and salaries posted anonymously by employees. ", "Extremely pleased with our purchase. I paid for it in full plus the extra charge for delivery on the same date. Never order anything from oak furniture land Ordered bedroom furniture for 3 bedrooms to arrive on the 18th dec 2020 because me and my family were getting ready to move into a new build the furniture arived but 1 bed 3 wardrobes didn’t turn up so phoned them up and expect me to wait 4 months for them to arrive as I have … The staff in store were happy to help and give some good advice but were not in your face so we felt free to browse around the store without being pounced on. Leave this blank if you'd like to publish your review anonymously. Excellent This is our second purchase from Oak furniture land at Chelmer Village. Love our new furniture. The Original Rustic double wardrobe I have just received in excellent condition was very well packaged, and it was delivered within one week from making the order.The two delivery men were friendly helpful and polite.Well done to Oak Furnitureland. Bedroom Furniture Chest of Drawers Wardrobes Bedside Tables Dressing Tables Blanket Boxes Mirrors Stools Dressing Table Mirrors Beds Single Beds 3' Double Beds 4' 6' King Size Beds 5' Super King Size Beds 6' Children's Beds Within the first 3 month we have noticed sawdust under the wardrobe. With Oak furniture, you get what you pay for, strong durable long lasting furniture. It says veneer, … 1 review of Oak Furniture Land "After 3 years of using and abusing fully furnished apartments, my partner and I finally made the leap. Waited four weeks which is not so bad . Oak Furnitureland, Swindon. This experience coupled with a passion for beautifully crafted furniture inspired us to create a one-stop shop for your furniture needs entirely online, at a fraction of the prices found on the High Street. Oak furnitureland UK ranks 381st among … Share. Oak Furnitureland bought by hedge fund - but future of its showrooms now under review Oak Furnitureland has been rescued from collapse in a pre-pack administration deal Delivered on 23rd Dec unpacked my two settees to find you sent two different colours. If you want it a week earlier you have to pay £50! I think the amount of cardboard was a bit excessive. Oak furniture land exchanged wardrobe but stated that the oak is imported and the Asian type of woodworm … Bought wardrobe bed and bedside cabinet. Purchased online so no interaction with any human sales person. I recently bought a beautifulbookcase at your Ayr branch & the guy Andrew that helped Us was AMAZING, well pleased, , nothing was a bother. Ordered some furniture 24th Dec, the girl I spoke to was so helpful, she stayed on line to help me through the finance procedure.Hope the delivery goes as smoothly. All rights reserved. Poor show oak furniture land I placed an order online for a corner sofa on 4th September 2020. That’s the real difference. Oak Furniture Land has collected 1349 reviews with an average score of 4.53. Not pushy but very helpful. As an Ex employee of Oak Furniture Land (Over 2 years) I warn all potential customers of the poor quality of its furniture. Read hannelore's experience of Oak Furniture Land, and other reviews on A Spokesman Said. Read Martin's experience of Oak Furniture Land, and other reviews on A Spokesman Said. We have bought furniture from Oak Furnitureland before and have been very pleased with the product. Delivery was a little difficult to arrange, because unless you paid extra you could not choose a date. This is the third time we have bought furniture from Oak Furniture Land, and we received the same quality of service even during these difficult times Useful. Oak Furnitureland Group Limited (FRN: 928005) is an Appointed Representative of Consumer Credit Compliance Limited who are authorised and regulated by the Financial Conduct Authority (FRN: 631736). 189 reviews from Oak Furniture Land employees about Oak Furniture Land culture, salaries, benefits, work-life balance, management, job security, and more. Nice, polite people, delivery went smooth.Overall very pleased. I was contacted by the company and refunded money to compensate for the endless waiting time in exchange for amending my review, I removed the review … Quality issues in their products but "quick" reactionOrdered 2 items: dining table and chest of drawers.Dining table arrived with a missing hole in the main body making impossible to assemble the leg.....Chest of drawers delivered with a massive crack all the way on one side/cornerOAK organized a technician visit (which happened in over a week time) - the guys was able to successfully repair the table but not the chest of drawer and he sent a report to OAK informing them to replace the item - he advised that I would have received a call from them in the next 7 days with some details regarding the replacement itemAfter 2 weeks no update - I called OAK and they told me I should have informed them (??? To keep our leather sofas looking great, simply dust or wipe it off for everyday use. We purchased a dining table and chairs for our new home from OFL. It used to be a great place to work, then about 18 months ago it all started going … I previously wrote a review of oak furniture land, how I had been waiting for 8 weeks for the delivery of a replacement table and how awful every aspect of dealing with this company has been. The permissions of Consumer Credit Compliance Limited as a Principal firm allow Oak Furnitureland Group Limited to … Many thanks to all that was involved in getting it … * One or more of these files was not uploaded due to an invalid file type. White labels were identical but the yellow ones are the correct ones whoever picked them should have read. At Oak Furniture Superstore we have over 50 years of experience in the furniture industry. © 2020 Trustpilot A/S. Oak furnitureland UK has a consumer rating of 1.22 stars from 201 reviews indicating that most customers are generally dissatisfied with their purchases. About Oak Furniture Land Founded in June 29, 2016, Oak Furniture Land has ever since been in the business of offering different types and brands of furniture to all her customers living in the different parts and regions of … You should read honest reviews of Oak Furniture Land here before considering visiting their website. Stores in England purchased by a hedge fund company, I have had some response from them but they are skirting the issue of when or if my furniture will ever be delivered ? I left because customer complaints have gone through the roof. Would you like to add a photos or videos? "Brilliant service from ordering to delivery. Oak Furniture Superstore was established because the founders would not find any high street shops that sells good quality furniture for a fair price. Internet is easy to use and have stunning good quality furniture. Oak furniture land (Romsey style) Ordered furniture on line as we have done for the past year on and off, all romsey furniture for the bedroom. Oak Furnitureland UK Reviews 103,075 • Excellent . This is our first time to buy "without seeing" (only a picture on line) but we have confidence in the company to allow us to purchase our next piece of furniture. seriously...) but they still acknowledged the issue and organized a replacement to be delivered on the 30/12 (let see if it comes and in which condition). Very helpful salesman very honest and open, Purchase of New ChairsI could not ask for better service it was brillant from the moment I entered the store they gave me all time to walk around the store the delivery was brilliant as I was out when they came I left them a note with instructions where to put it to which they complied to. I ordered a coffee table which arrived late due to the recent changes at Oak Furniture Land. Our furniture is still at Ryder … \r\nAs we spent over \u00a31500 we could choose a free accessory, there were oak framed mirrors, big clocks or framed pictures to choose from - all very attractive - and the mirror we chose is good quality with no distortions of the glass. Written on: 22/06/2020 by garethwalford (1 review written) Atrocious service top to bottom. In stock with free delivery. Firstly we were sent the wrong chair covers. Glassdoor gives you an inside look at what it's like to work at Oak Furniture Land, including salaries, reviews, office photos, and more. Today on the 8th September 2020 my self… Today on the 8th September 2020 my self and partner paid a visit to Oak furniture land in llansamlet Swansea where were given a warm welcome by customer advisor Kay Lauro Immediately my self and partner felt reassured and happy knowing that we were in the right place and in … Oak Furniture Land's online site is so easy to place an order. Thankyou for a great service so far, very helpful staff. And very quick delivery. We knew what we wanted and waited for the sales to start. !Don’t have the items yet (and won’t for another 4 months!) The watchdog said that Oak Furniture Land’s claims, made in a TV ad, YouTube ad and on its website, that all its products were created from hardwood were misleading. Not been able to get the balance updated yet. This is the Oak Furniture Land company profile. Left the house in clean and tidy condition. There are 1199 customers that Oak Furniture Land, rating them as excellent. Caring for your new Oak Furniture Land sofas is surprisingly simple, and can greatly extend the life of your furniture. We have just moved home and have ordered many items of furniture with wait times, all of which have only had payment taken when the item is actually ready and ready for dispatch. Used oak furniture many times always great product never any problems would definitely recommend oak furniture, Darryl was brilliant and made the whole process a real pleasure.. 10/10 , Very pleased with my purchase Very prompt service have had several things from oak furniture land and its very nice furniture,iove it, Delivered on time by two very nice men, took time to install and explain the functionality. !Also think it is pretty disgraceful that when you’re spending so much money, you have to pay £10 for ‘doorstep’ delivery, which isn’t even available on the earliest date. We wont name and shame even though we've spent so much wasted money. Good quality product. Nevertheless you are sorting the correct one for me and I will receive it at the end of January. I have been working at Oak Furniture Land full-time for more than a year Pros Team and mangers at branch level is excellent sure they will pull you aside if things … We have had it for roughly 3-4 weeks and have had a number of problems. Brought the bed frame, 6 hours later price dropped to another £100 off. This website uses cookies to ensure you get the best experience on our website. If ordering online, be aware that payment is in full straight away! Good service. We found the sales person incredibly helpful and knowledgeable, we were not rushed into making a decision … I previously wrote a review of oak furniture land, how I had been waiting for 8 weeks for the delivery of a replacement table and how awful every aspect of dealing with this company has been. would love my whole house in their furniture. We had questions - and we were able to call and speak with a … Read 1 more review about Oak Furnitureland UK Only the latest review will count in the company's TrustScore FrankandStan 1 review. Unfortunately I have to wait till May to get my order but I know it will be worth the wait. All content is posted anonymously by employees working at Oak Furniture Land. Something to look forward to in 2021. I love all oak furniture land furniture, especially all the light and white oak. so can’t comment on that but not impressed so far from the order process. Good choice of dressers and we bought the one we liked best. They have over 50 years of experience in the oak furniture business. We need your email address to verify that your review is genuine. Beautiful furniture, properly made, in real wood. Hoping they will honour the price difference...... Llandudno- Luke Roberts was very polite and helpful when I was purchasing furniture, a credit to the company. More Info Great deals on dining room tables, chairs, coffee tables and rattan furniture. We had a text the day before delivery giving us a 3 hour time slot which was great for arranging to be in. Oak Furniture Land gives a ‘No veneer in "ere"' pledge that all its cabinets are made from 100 per cent solid hardwood. 4.4. www.oakfurniturela nd.co.uk. 86K likes. I have seen the quality go drastically downhill. Oak furnitureland however took the money upfront when the items are not ready for another 4 months!! Strengthen your review by uploading photos & videos. \ud83d\ude42\ud83d\ude42 would definitely recommend ", "Very helpful not pushy showed me a few possible furniture options ", "I don't think I can't get my new bed .One of the guy his name Dave ....He is good coustomer service .Now I got new bed and I got new king size frame .monly pay only 37 pound 4 year if I have money I can pay all amount .thank Dave M ", "Furniture came quickly , easy to assemble and look gorgeous ". Really pleased with our purchase and the whole experience, from stepping into the store, to delivery, was excellent.\r\n", "We are very pleased with the quality of our dining table and Chairs. \r\nLovely lamp. 63 Oak Furniture Land reviews. That said I was very happy with the product and the delivery, my only negative comment would be on the amount of packaging when it was delivered by courier. There are 71 customers that Oak Furniture Superstore, rating them as excellent. The website was clean, clear, and easy to navigate. Easy to use web site as unable to visit a show room . had no problem at all, with the exception of covid, where there was a delay in delivery but was very okay with that. It came with good care instructions and products to care for it. 10 reviews for Oak Furnitureland, 2.2 stars: 'From finding our console tables during a random web search to their delivery, OakFurnitureLand was a class act - absolutely the way internet sales should work! I would recomment to anyone.Mr & Mrs Hardwill. Very difficult when your working and struggle for time off. Oak Furniture Superstore is a webshop that sells furniture made of solid oak. (Supported files: jpg, png, mpeg, ogg, mp4 & webm). We have bought 3 dining sets in the past year from normally reputable companies. Your browser does not support embedded videos. And at great prices. Huge discounts on 100% solid oak furniture. Oak Furniture Superstore has collected 82 reviews with an average score of 4.45. Very, very disappointed! Help future customers by talking about customer service, price, delivery, returns & refunds. Update on Oak Furniture Land USA… Update on Oak Furniture Land USA Burlington Ma store closed for good . ", "Very Happy customer\r\nWe recently purchased a 3 seater and 2 seater electric reclining sofas. 'D like to publish your review correct one for me and I will it... So much wasted money Don ’ t have the items are not for. 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